Protests, product launches, takeover bids and even revolutions are being discussed, planned and criticized on social media and it is having a powerful impact on corporate communications and PR professionals.

Social360 provides insight far beyond a purely technological approach. Not only does our social media monitoring technology constantly monitor social media platforms, but by using communications professionals to analyze the search results, we provide our clients with concise, contextualized and insightful reports.

We tailor reports to your needs. We also understand that your requirements change over time, which is why we regularly review the service with you, and offer the flexibility to change the style or frequency of your report at any time.

We offer daily, weekly and monthly updates:

  • Delivered in an easy to read format, at a time that suits you
  • Track persistent issues and the success of social media campaigns
  • Monitor for opportunities, identifying themes, breaking news and controversial comments
  • Provide detailed insight into conversations and trends, including information on source ranking and sentiment, all of which is analyzed by skilled communications professionals
  • Monitor competitor activity and influence